Join us at Anglo Pacific as a Move Manager!
Location: Wembley, London
Job Type: Full-time
Do you want to be an essential team player in Anglo Pacific’s Removals Department? If so, join us today as a Move Manager! We are looking for someone enthusiastic and passionate about ensuring a top-notch, seamless removal service for our customers.
If you thrive in a collaborative environment, have excellent communication skills, and pay great attention to detail, you could be the perfect candidate for this role!
Key Responsibilities:
As a Removals Move Manager, you will be responsible for:
Ensuring customer service excellence
- Assisting with customer service activities, and providing exceptional support to our customers.
- Ensuring surveys align with client arrangements.
- Answering phone calls from customers and taking enquiries.
- Demonstrating sales experience, through closing and negotiation skills.
Operations efficiency
- Issuing customer quotations promptly.
- Offering our comprehensive services to all customers.
- Ensuring profitability on each job.
- Efficiently prioritising and managing a large number of job files at a time.
Smooth coordination
- Liaising with customers on operational matters.
- Ensuring the customer’s removal plans and schedules meet their specific requirements.
- Assist other staff in the department, maintaining a collaborative work environment.
- Remaining organised whilst paying close attention to detail.
We think this would be a great opportunity for someone who brings a proactive approach to the table. If you’re flexible and carry a “Can-do” attitude, showing eagerness to evolve and develop your role as a Move Manager, then this could be the perfect role for you!
You must have a knack for relationship building and must be able to maintain a strong rapport with your colleagues, suppliers, and customers. As an effective communicator, you’ll play a pivotal role in fostering positive relationships across the industry.
Proficient computer skills on Microsoft Word, Excel, and Outlook are also preferable.
Join us on this exciting journey as a Move Manager, where you’ll play a crucial role in shaping your own success story with Anglo Pacific. Apply now and send us your CV!